Remote Server Support

Valin’s Remote Server Support services proactively monitor and manage the entities that can bring downtime to your Systems and Servers.

The ITIL based 24X7 Service Desk underpins the convenience of our satisfied customers in accessing efficient remote support.

Valin’s Service Desk is easily accessible and provides a single point of contact for Service Requests and Incident Reporting. It is your gateway for moving through an integrated function of various processes which addresses your business priorities. In the inner core of support functions, we manage incidents according to agreed Service Levels.

Remote Server Support

Valin’s Service Desk is easily accessible and provides a single point of contact for Service Requests and Incident Reporting. It is your gateway for moving through an integrated function of various processes which addresses your business priorities.

In the inner core of support functions, we manage incidents according to agreed Service Levels. The various functions like Change Management, Configuration Management, Release Management and Problem Management are integral elements of the Support System.

You can confidently entrust the following with us and we manage them; while you focus on your core business activities

  • cPanel and WHM based System Administration.
  • Dedicated Server Management.
  • VPS Support and Management.
  • Linux Server Hardening.
  • Performance Tuning.
  • Maintenance of Application Servers like Apache Tomcat, Apache HTTP Server and WildFly (previously JBoss).
  • Managed Server Backups.
  • Data Migration.
  • Amazon, Rackspace Cloud Infrastructure Support and Maintenance.
  • Database Support.
  • Security Management – Systems, Application and Data.

The ITIL based 24X7 Service Desk underpins the convenience of our satisfied customers in accessing efficient remote support.

Remote Server Support

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